We build intelligent AI agents that handle customer communication across chat, voice, email, and messaging channels. Trained on your business, your tone, and your policies. Not a generic chatbot with canned responses. A trained member of your team that never clocks off.
The Bottleneck
Your customers expect instant responses. Your team can't be available 24 hours a day. That gap costs you leads, reviews, and revenue.
What We Build
Conversational AI (IntelliBot)
Customer-facing chat agents deployed on your website, WhatsApp, Facebook, Instagram, and SMS. Trained on your knowledge base, FAQs, pricing, and policies. Qualifies leads, answers questions, books appointments, and hands off to your team only when a human is genuinely needed. Sounds like your brand, not a robot.
Voice Agents (IntelliVoice)
AI voice agents that answer phone calls, qualify prospects, handle common requests, and route complex issues to the right person. Natural conversation in multiple languages. Available 24/7. Every call your team would otherwise miss gets handled, logged, and followed up.
Support Triage
AI that reads every incoming ticket, classifies it by type and urgency, drafts a response, writes an internal note, and routes it to the right person. 35+ tickets processed in under three minutes. Your team resolves issues instead of sorting them. Colour-coded, prioritised, ready to act on.
Database Reactivation
Your CRM is full of people who bought once and went quiet. Our reactivation agents identify dormant contacts, run personalised outreach sequences via SMS, WhatsApp, or email, and book them back in. Multilingual support (Thai and English). Revenue sitting in your database, recovered automatically.
The Bottleneck
How It Works
We train the agent on your business. That means your knowledge base, your FAQs, your tone of voice, your escalation rules, and your policies. The agent gets tested against real scenarios before it goes live. Once deployed, it handles first-line communication across your channels. Your team picks up where the AI leaves off, with full context already attached.
The Outcome
Customers get instant responses regardless of time zone. Support tickets arrive pre-classified and pre-drafted. Your team's time shifts from answering repetitive questions to handling the work that actually needs human judgement. One client went from 5 to 8 tickets per run to 35+, eliminated $1,000+ in third-party fees, and reduced triage time to under three minutes.